Dwin44 Terms and Conditions – Clear Rules for Playing Safely

1Acceptance of Terms

By accessing, browsing, or using any feature of the dwin44 website (hereinafter "Platform"), you confirm that you have read, understood, and agreed to all the terms and conditions set out in this document, as well as the Privacy Policy and the Responsible Gambling guidelines, which form an integral part of this agreement.

If you do not agree with any provision contained herein, you must stop using the Platform immediately. dwin44 reserves the right to update these Terms at any time, and it is your responsibility to check periodically for any changes. Continued use of the Platform after any modification constitutes tacit acceptance of the new conditions.

2Eligibility & Registration

To create an account on dwin44 and access the Platform's features, users must meet all of the following requirements:

• Be at least 18 years of age verified;
• Be a resident of Brazilian territory;
• Hold a valid CPF active with the Receita Federal;
• Have full legal capacity to enter into legally binding agreements under the Brazilian Civil Code;
• Not be listed on any gambling or betting self-exclusion registry;
• Not be an employee, contractor, or first-degree relative of a dwin44 employee.

Dwin44 uses age and identity verification mechanisms to ensure compliance with these conditions. False information provided during registration will result in immediate account suspension and cancellation of any associated balances and bonuses, with no right of appeal.

3User Account

3.1 Registration Data

Users are responsible for providing accurate, truthful, and up-to-date information at registration and in any subsequent updates. dwin44 may request supporting documentation — such as a government-issued ID, CPF, proof of address, and proof of bank account ownership — at any time, particularly before processing withdrawals above a certain amount.

3.2 Account Security

You are solely responsible for keeping your login credentials — username and password — confidential. Do not share them with anyone. If you suspect unauthorized access to your account, contact dwin44 support immediately at contato@dwin44.click. dwin44 is not liable for losses resulting from unauthorized use of your account by third parties where the user has been negligent in safeguarding their credentials.

3.3 Account Closure

Users may request account closure at any time through the support channel. dwin44 may unilaterally suspend or close accounts in cases of Terms violations, confirmed fraud, use of automated software, or any conduct that compromises the integrity of the Platform.

4Deposits & Withdrawals

4.1 Accepted Payment Methods

Dwin44 accepts only Brazilian payment methods denominated in BRL (R$). Available options include: Pix, boleto bancário, credit and debit cards (Visa and Mastercard), PicPay, Mercado Pago, and TED bank transfers through major Brazilian banks (Nubank, Itaú, Bradesco, and Banco do Brasil).

4.2 Deposits

• Minimum deposit amount: R$ 10.00;
• Pix deposits are confirmed instantly under normal network conditions;
• Bank slips (boletos) have a processing time of up to 3 business days;
• Only bank accounts registered under the same CPF used at sign-up are accepted for withdrawals.

4.3 Withdrawals

• Minimum withdrawal amount: R$ 20.00;
• Pix withdrawals are processed within 5 minutes for most requests;
• Withdrawals can only be processed after full account verification (KYC);
• In cases of suspected fraud, dwin44 may hold withdrawals for up to 30 days for review;
• Bonus balances that have not met the required rollover are not eligible for withdrawal.

5Bonuses & Promotions

5.1 Welcome Bonus

Dwin44 offers a 100% welcome bonus on your first deposit, up to a maximum of R$ 1,500.00. To qualify, the minimum deposit is R$ 20.00. The bonus is credited automatically once the deposit is confirmed — no promo code needed.

5.2 Rollover Requirement

All bonus balances are subject to a rollover requirement before they can be converted into real funds for withdrawal. The welcome bonus rollover is 30x the bonus amount received, within 30 calendar days from the credit date. For Sports Betting, the minimum odds per selection are 1.5. Cancelled, refunded, or void bets do not count toward meeting the rollover.

5.3 General Bonus Terms

• Each promotion has specific terms detailed on its corresponding page;
• One bonus per account, per CPF, and per residential address;
• Dwin44 reserves the right to modify, suspend, or cancel any promotion without prior notice;
• Using multiple accounts to accumulate bonuses will result in the immediate cancellation of all balances;
• Unused bonus balances expire automatically at the end of the established period.

For detailed information on the welcome bonus and other active promotions, visit the Welcome Bonus and the Promotions.

6Sports Betting Rules

6.1 General Provisions

Sports Betting on dwin44 follows international rules established by the industry's leading regulatory bodies, adapted for the Brazilian market. By confirming a bet, you acknowledge that you have read and understood the odds presented and accept the outcome as final, except in cases of manifest system error.

6.2 Event Cancellation and Postponement

• If an event is cancelled before it starts, all associated bets are refunded;
• Events postponed by less than 48 hours keep their bets active; beyond that period, bets are refunded;
• In multiple bets, any canceled event selection receives odds of 1.0, while all other selections retain their original values;
• Dwin44 may, at its sole discretion, suspend betting markets at any time before an event.

6.3 Live Betting

Live bets are subject to broadcast delays. dwin44 reserves the right to void bets placed after a significant event (goal, decisive point, etc.) that has not yet been reflected in the odds update, where it is determined that the bet was placed with prior knowledge of the outcome.

6.4 Cash Out

The cash out feature lets you settle open bets before the final result. The amount offered is calculated based on the odds at the time of the request and may be lower than the original stake. dwin44 may temporarily suspend cash out during high-volatility events or due to technical issues.

7Casino, Crash Games & Jackpots

The casino games, slots, crash games, and jackpots available on dwin44 are provided by internationally licensed and audited content operators. The outcome of each round is determined by random number generators (RNG) certified by independent laboratories.

7.1 RTP (Return to Player)

Each game has a theoretical RTP (Return to Player) percentage, available on the game's information screen. RTP represents the average expected return over a large number of rounds — it is not a guarantee of winnings in any individual session.

7.2 Progressive Jackpots

Progressive jackpots accumulate value from a portion of the bets placed across all eligible games in the provider's network. The maximum jackpot payout is made by the game provider in accordance with each title's specific rules. dwin44 displays the accumulated value in real time but does not control the internal jackpot-triggering mechanics.

7.3 Maintenance & Downtime

Dwin44 carries out scheduled maintenance periodically to ensure Platform stability and security. During these windows, some games may be temporarily unavailable. Any bets in progress that are interrupted due to a technical failure will be fully refunded.

8Prohibited Conduct

The following conduct is strictly prohibited on dwin44 and is subject to immediate account suspension and balance blocking:

• Use of automated software, bots, or any tool that interferes with the normal operation of the Platform;
• Exploiting system errors or odds glitches to gain an unfair advantage;
• Creating multiple accounts with the intent to accumulate bonuses or circumvent established limits;
• Money laundering or any use of the Platform for illegal purposes;
• Sharing account access with third parties or selling login credentials;
• Hacking attempts, DDoS attacks, or any breach of the Platform's security infrastructure;
• Use of the Platform by anyone under 18, whether directly or through an adult's account;
• Abusive, offensive, or threatening behavior directed at the support team.

9Privacy & Data Protection (LGPD)

Dwin44 processes users' personal data in accordance with the General Data Protection Law (Lei nº 13.709/2018 — LGPD). Data collected is used exclusively for service delivery, identity verification, fraud prevention, compliance with legal obligations, and account-related communications.

9.1 Your Rights as a Data Subject

• Right of access: request a copy of all personal data processed by dwin44;
• Right to rectification: correct inaccurate or outdated data;
• Right to erasure: request the deletion of unnecessary data, subject to any legal retention obligations;
• Right to data portability: receive your data in a structured format;
• Right to withdraw consent: revoke consent for processing activities based on that legal basis.

To exercise any of these rights, contact our team at contato@dwin44.click. For detailed information on how we collect, store, and use your data, please refer to our Privacy Policy.

10Responsible Gambling

Dwin44 recognizes that sports betting and casino games are forms of adult entertainment that, for some people, can develop into problematic behavior. For this reason, the Platform provides a set of tools accessible directly from the account dashboard:

• Deposit limits: set daily, weekly, or monthly caps on your deposits;
• Session limit: set a maximum play time per session;
• Reality check: receive periodic reminders about how long you have been playing;
• Temporary break: block account access for periods of 24 hours, 7 days, or 30 days;
• Permanent self-exclusion: close your access to the Platform permanently.

The Platform is strictly prohibited for users under 18. If you suspect a minor is using your account, contact support immediately. If you or someone close to you is showing signs of problem gambling, CVV is available 24 hours a day at 188.

For more information, visit our dedicated page: Responsible Gambling.

11General Provisions

11.1 Applicable Law

These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute arising from use of the Platform shall be submitted to the competent court in the city of the user's domicile, pursuant to Article 101, Section I, of the Brazilian Consumer Protection Code.

11.2 Limitation of Liability

Dwin44 is not liable for financial losses resulting from bets freely placed by the user, connectivity issues outside the Platform's control, or decisions made under the influence of third parties. dwin44's liability is limited to the value of the funds actually deposited by the user in their account.

11.3 Contact & Support

For questions about these Terms, account matters, or any other Platform-related issue, dwin44 support is available 24 hours a day, 7 days a week, in Brazilian Portuguese, at contato@dwin44.click and via the live chat available directly on the platform.

11.4 Document Updates

Dwin44 may update these Terms at any time. Material changes will be communicated by email or via a notice on the Platform at least 7 calendar days in advance, except where immediate legal requirements apply. The date of the last update is always shown at the top of this document.